How does your spend compare?

九游会app下载安卓设施支出指数™监测商业贸易服务成本和支出模式,基于270亿美元的服务交付给450人,000 locations on the 九游会app下载安卓 platform.

See the Latest Spend and Cost Trends

服务通道设施支出指数™是基于为450人提供超过270亿美元的服务,000 locations on the 九游会app下载安卓 platform since 2018.

With the Facilities Spend Index you can…

  • 看看你的预算在哪些方面的增长快于整个行业的支出.
  • Compare your invoice cost trends to the Service Cost Index.
  • Choose between trades and regions to explore different markets.

前的趋势

1. Spend Is Hitting New Highs

箭头15%
增加
facilities spend YOY

在去年增长15%之后,2021年第四季度全国所有行业的设备支出达到了最高点. Spend was up 38% since the wide scale shutdowns in Q2 2020.

2021年的总支出比第一个大流行年2020年高出15%, and spend also exceeded pre-pandemic 2019 by 7%.

2. Service Costs Are Rising

箭头4%
增加
in service costs since 2019

2021年第四季度,全国的总体服务成本比两年前的2019年第四季度高出4%. Invoice costs peaked in Q4 2020, and have since fallen by 3%.

自2018年以来, the typical invoice cost has risen by 1% annually, driven by rising labor rates and material costs. 由于供应链短缺,材料成本每年上涨10%. Labor rates have climbed 6% annually, though they’ve held steady since Q2 2020, while labor time has fallen.

3. Cleaning Spend Remains Elevated

箭头20%
增加 janitorial
spend over 2019

2021年第四季度,全国的清洁费用比两年前高出20%, though it’s dropped 3% from the peak.

2020年第四季度,清洁行业的支出同比增长了24%, when locations had reopened and cases were spiking. 清理范围的扩大导致劳动力支出增加了29%.

“Data is the foundation for peak facilities performance. 九游会app下载安卓使用数百个指标来实时优化客户的位置和资产. Being data-driven also accelerates progress. By benchmarking every brand and provider on our platform, 九游会app下载安卓正在推动整个行业的持续改进和创新.”

– Alicia Barco, Chief Data Officer, 九游会app下载安卓

Insights from the Facilities Spend Index

 

Locations spent 7% more in 2021 than in 2020.

所有交易

Spend and costs fell rapidly during pandemic shutdowns

  • 非必要企业的关闭始于2020年3月中旬, with facilities activity hitting its low point during Q2 2020.
  • Among index regions, New York City experienced the greatest drop in spend, cutting back 40%, while Atlanta saw the smallest change in spend, dropping just 13%.
‑16%
2020年第二季度停产期间,全国设施支出同比下降16%.
‑9%
2020年第二季度,全国服务成本同比下降9%,纽约市下降40%.
 

Facilities spend is growing to new highs

  • Since the mass shutdowns of Q2 2020, 跨行业设备支出已反弹,比2019年大流行前的比率高出7%.
+15%
Total facilities spend increased by 15% YOY in Q4 2021.
+7%
Spend in 2021 was 7% higher than 2019 pre-pandemic.
 

在重新开放期间,总体服务成本大幅上升,但较峰值有所下降

  • 2020年第四季度,服务成本在全国范围内达到峰值,原因是各地都在专注于疫情期间维持运营所需的关键工作.
  • 2021年第四季度, cost per invoice was still 4% higher than two years earlier, but had fallen 3% from the peak.
  • Chicago stands out with a cost increase of 9% since 2019.
  • 自2018年以来,劳动力成本每年增长6%,材料成本每年增长10%.
+6%
Labor rates have increased 6% annually since 2018.
+9%
Service costs in Chicago rose 9% from Q4 2019 to Q4 2021.
 

暖通空调行业

  • Spend on the HVAC trade varies seasonally, 在炎热的夏季,空调设备受到压力时达到峰值.
  • While the shutdowns of Q2 2020 reduced HVAC spend by 25% YOY, it bounced back quickly in Q2 2021 with a 48% annual increase.
  • HVAC invoice costs have risen by 3% annually, 自2018年以来,劳动力成本每年增长2%,材料成本每年攀升6%以上.
  • 表现最好的25%的暖通空调供应商比表现最差的25%的供应商成本低62%, and they arrive onsite 4 days sooner, 基于九游会app下载安卓的 marketplace data.
+3%
自2018年以来,暖通空调服务的发票成本平均每年增长3%.
+14%
HVAC spend grew by 14% YOY nationwide in Q4 2021.
 
+24%
纽约的暖通空调支出在2021年第四季度比两年前增加了24%.
+20%
在洛杉矶,2021年第四季度的暖通空调服务成本比两年前高出20%.
 

近年来,亚特兰大、达拉斯和洛杉矶的暖通空调成本涨幅最大.

 
 

2021年第四季度,全国的清洁费用比两年前高出20%.

Janitorial Trade

  • 考虑到深度清洁对客户和员工安全的重要性,美国联邦储备委员会(us.S. janitorial trade spend jumped as locations reopened in 2020.
  • 在消毒剂等材料上的花费增加了一倍多.
+24%
2020年第四季度,清洁支出攀升,同比增长24%达到峰值.
+85%
随着清洁工作范围的扩大,清洁服务的费用也大幅上升. Nationwide, costs rose by 85% YOY in Q2 2020.
 
+20%
与两年前相比,2021年第四季度全国的清洁支出仍高出20%.
+19%
清洁服务的范围也在扩大,典型的发票成本比两年前增长了19%.
 

管道贸易

  • 2021年第四季度,全国管道发票成本同比增长7%.
  • Plumbing costs nationwide have risen by 3% since 2018, 劳动力成本每年增长3%,材料成本增长5%.
  • 表现最好的25%的管道供应商比表现最差的25%的管道供应商成本低38%, and they fix issues on the first visit five times more often, 基于九游会app下载安卓的 marketplace data.
+28%
Plumbing spend in the USA increased by 28% YOY in Q4 2021.
+58%
自2020年第二季度的关门低点以来,管道支出增长了58%.
 
+5%
2021年第四季度,全国管道支出比两年前高出5%.
+18%
在过去的两年中,亚特兰大的管道服务成本上升了18%.
 

Plumbing costs in Atlanta are 18% higher than 2019.

 
 

达拉斯的电力贸易支出在两年内增长了44%.

Electrical Trade

  • 2021年第四季度,电子贸易的支出和发票成本均创下新高.
  • 在2020年第二季度,电力行业支出出现最大降幅,同比下降41%.
  • 自那以来,支出反弹,2021年第四季度同比增长51%,同比增长67%.
  • 表现最好的25%的电力供应商比表现最差的25%的电力供应商成本低37%, and they arrive onsite over 4 days sooner, 基于九游会app下载安卓的 marketplace data.
+67%
Electrical spend nationwide grew by 67% YOY in Q4 2021.
+17%
2021年第四季度,全国电力服务成本同比增长17%.
 
+51%
2021年第四季度,全国的电力支出比两年前高出51%.
+12%
洛杉矶的电力服务成本在过去两年中增长了12%.

What is the Facilities Spend Index?

 Facilities Spend Index™ measures spend on facility operations across maintenance, 维修, and capital investments, based on $27 billion in services delivered to 450,000 locations on the 九游会app下载安卓 platform since 2018. 在2021年第四季度,九游会app下载安卓的支出数据增长了30亿美元和3万家门店.

品牌使用九游会app下载安卓来跟踪每一个地点的每一项服务, 因此,他们通过最高的设施性能和始终如一的客户体验来获得内心的平静.

相关的 Service Cost Index™ measures the invoice cost for services delivered. 总设施花费是发票成本和发票数量的乘积.

To compare your facilities spend, 供应商, and assets to your industry peers, check out our benchmark reports for quick-service restaurants (近年)和 grocery stores. 有关您的课程与行业基准相比较的定制评估,请参阅 九游会app下载安卓.

Learn more about the methodology for the Facilities Spend Index →

 

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